Turbo Radiology, Inc. Privacy Policy 

Effective: January 21, 2026
 

This Privacy Policy (“Policy”) describes how Turbo Radiology, Inc. (“Turbo Radiology,” “we,” “our,”
“us”) collects, uses, and discloses certain personal information obtained through our website (“Site”),
which is located at https://www.turborad.com, and web application (“Web App”), as well as
information that we process as part of offering you our services (collectively with the Site and Web
App, the “Services”). By using our Services, you are agreeing to the terms of this Policy.

What Information We Collect and Maintain About You
We collect personal and other information from you directly when you provide it to us through the
Services. We also automatically collect certain information about you and your computer,
smartphone, or other device when you use, access, or interact with our Site or Web App. We may
also collect information from third parties in relation to providing you our Services.

Personal information collected from accountholders. If you make an account with us in relation
to our Services, we will collect information from you related to maintaining your account. This may
include your name, professional affiliation, job title, email address, phone number, and reason for
engaging our Services.

Other personal information collected through the Site. You can visit the Site without submitting
any information that we can use to identify you personally. However, to use certain features on the
Site, such as the “Schedule a Demo” feature, you will be required to provide personal information.
Such information could include, for example, your name, email address, and phone number.

Web log data. When you use the Site, we automatically receive and record certain information from
your computer (or other device) and your browser. This may include such data as your IP address
and domain name, the pages you visit on the Site, the date and time of your visit, the files that you
download, the URLs from the websites you visit before and after navigating to the Site, your software
and hardware attributes (including device IDs), your general geographic location (e.g., your city,
state, or metropolitan region), and certain cookie information (see below). To obtain such
information, we may use web logs or applications that recognize your computer and gather
information about its online activity.

Cookies. We use cookies on the Site. Cookies are small files that are stored on your computer by
your web browser. A cookie allows the Site to recognize whether you have visited before and may
store user preferences and other information. For example, cookies can be used to collect or store

information about your use of the Site during your current session and over time (including the pages
you view and the files you download), your computer’s operating system and browser type, your
Internet service provider, your domain name and IP address, your general geographic location, the
website that you visited before visiting the Site, and the link you used to leave the Site. If you are
concerned about having cookies on your computer, you can set your browser to refuse all cookies or
to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also
delete cookies from your computer. However, if you choose to block or delete cookies, certain
features of the Site may not operate correctly.

Web beacons. The Site or the emails that you receive from Turbo Radiology may use an application
known as a “web beacon” (also known as a “clear gif” or “web bug”). A web beacon is an electronic
file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to
transmit information, which could include personal information. For example, it can allow an email
sender to determine whether a user has opened a particular email.

Third-party online tracking and behavioral advertising. We may partner with certain third parties
to collect, analyze, and use the personal and other information described in this section. For
example, we may allow third parties to set cookies or use web beacons on the Site or in email
communications from us. This information may be used for a variety of purposes, including online
interest-based advertising, as discussed below (see “With Whom and Why We Share Your
Information”).

How We Use and Process Your Information

We use the information that we collect (described in “What Information We Collect and Maintain
About You,” above) for a variety of purposes. Our legal bases for processing your personal
information are: 1) our legitimate interest in running and maintaining our business; 2) performance
and fulfillment of our contracts; 3) your consent; and 4) compliance with our legal obligations. In
many instances, more than one of these legal bases apply to the processing of your personal
information.

The purposes for which we use your information include to:
 

• Provide you with our Services;

• Respond to your questions or requests concerning the Services, including scheduling a demo for

your practice, hospital, provider group, etc.,

• Provide access to the web application for Web App users;

• Verify and/or authenticate the identity of Web App users for the web application;

• Allow Web App users to view protected health information (“PHI”) and other personal information

in the web application;

• Allow Web App users to view radiology reports and other files generated by the web application

using patient PHI and other personal information;

• Fulfill the terms of any agreement you have with us;

• Fulfill your requests for our Services or otherwise complete a transaction that you initiate;

• Send you information about our Services and other topics that are likely to be of interest to you,including newsletters, updates, or other communications, including promotional emails;

• Deliver confirmations, account information, notifications, and similar operational communications;

• Improve your user experience and the quality of our products and Services;

• Comply with legal and/or regulatory requirements;

• Aggregate and deidentify information;

• Serve advertisements;

• Analyze how visitors use the Services and various Services features, including to count and recognize visitors to the Services;

• Create new products and Services; and

• Manage our business.
   

We may link information gathered through the Site with information that we collect in other contexts.
But in that event, we will handle the combined information in a manner consistent with this Policy.

With Whom and Why We Share Your Information

We may share any of the information described in “What Information We Collect and Maintain About
You,” above, with other parties for a variety of purposes, as described below.

Third-party service providers. Turbo Radiology uses third-party service providers that perform
services on our behalf, including web-hosting companies, mailing vendors, and analytics providers.
These service providers may collect and/or use your information, including information that identifies
you personally, to assist us in achieving the purposes discussed above.

We may share your information with other third parties when necessary to fulfill your requests for
services; to complete a transaction that you initiate; to meet the terms of any agreement that you
have with us or our partners; or to manage our business.

Analytics. We partner with certain third parties to obtain the automatically collected information
discussed above and to engage in analysis, auditing, research, and reporting. These third parties
may use web logs or web beacons, and they may set and access cookies on your computer or other
device. In particular, the Site uses Google Analytics to help collect and analyze certain information
for the purposes discussed above. You may opt out of the use of cookies by Google Analytics here.

Interest-based advertising. The Site also enables third-party tracking mechanisms to collect
information about you and your computing devices for use in online interest-based advertising. For
example, third parties may use the fact that you visited our Site to target online ads to you. In
addition, our third-party advertising networks might use information about your use of our Site to help
target advertisements based on your online activity in general. For information about interest-based

advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative
website or the Digital Advertising Alliance website.

The use of online tracking mechanisms by third parties is subject to those third parties’ privacy
policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies
on your computer or other device, you may set your browser to block cookies. Additionally, you may
remove yourself from the targeted advertising of companies within the Network Advertising Initiative
by opting out here, or of companies participating in the Digital Advertising Alliance by opting out
here. Our Site does not currently respond to “do not track” browser headers.

Mobile Data & Information Sharing. No mobile information will be shared with third parties or
affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer support, onboarding, platform operations, or technical assistance, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent. This
information will not be shared with any third parties.

Legal purposes. We may use or share your information with third parties when we believe, in our
sole discretion, that doing so is necessary:

• To comply with applicable law or a court order, subpoena, or other legal process;

• To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;

• To establish, protect, or exercise our legal rights or defend against legal claims; or

• To facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.

Aggregated and de-identified information. From time to time, Turbo Radiology may share
aggregated or de-identified information about users, such as by publishing a report on trends in the
usage of the Site. Such aggregated information will not identify you personally.

Your Privacy Rights

If you want to learn more about the personal information that Turbo Radiology has about you, or you
would like to update, change, or delete that information, please contact us by email at
support@turborad.com.

You may opt out of receiving email and mobile marketing communications from us by following the
instructions in those emails or text messages. You may also unsubscribe by emailing us at
support@turborad.com.

If you are a resident of a jurisdiction with an applicable data privacy law, you may have certain rights
available to you in relation to your personal information. These rights may include:
 

• The right to access your personal information (including a data portability request);

• The right to correct or amend any personal information we have on file about you;

• The right to delete your personal information;

• The right to limit the use of your “sensitive” personal information;

• The right to opt-out of the sale or “sharing” of your personal information;

• The right to opt-out of the use of your personal information for targeted advertising purposes;

• The right to restrict or object to the processing of your personal information (such as for direct marketing purposes);

• The right to restrict or opt-out of the use of your personal information for certain automated decision-making (including profiling in furtherance of decisions that produce legal or similarly significant effects);

• The right to revoke your consent (to the extent applicable);

• The right to confirm whether personal information about you is being processed;

The right to obtain a list of specific third parties (or categories of third parties) to which we have
disclosed your personal information or any personal information.

To exercise any of the rights listed above, please contact us via email at support@turborad.com.
We will respond to your request as soon as reasonably possible and within the timeframe required
under applicable law. We will allow you to appeal any decision we make in response to such request
in accordance with applicable law. Appeals may be submitted to support@turborad.com with the
subject line “Appeal of Decision Related to Privacy Rights Request.”

Prior to complying with your request, we will first verify your identity by comparing the information
you provide with the information we have on file for you.

You may authorize an agent to make a request on your behalf. To designate an agent, please
provide a written and signed document by both you and the agent that authorizes the agent to act on
your behalf. You may also use a power of attorney. We will still require you to provide information to
allow us to reasonably verify that you are the person about whom we collected personal information.

Opted-In SMS Messaging & Compliance

If you choose to receive SMS notifications or updates from Turbo Radiology Inc:
 

• Opt-In Consent:

• You may voluntarily opt in to receive text messages.

• You may voluntarily opt in to receive text messages. You can opt out at any time by texting STOP to 
  +1 805-329-3365.

• You may also opt out at any time by contacting us directly.
   

• Purpose: 

  • We use your phone number only to send SMS messages related to Turbo Radiology
    Inc’s professional services, software platform, onboarding, customer support, or
    business communications that you have requested.

  • By opting into our SMS messaging services, you agree to receive text messages
    related to our services, including:

    • Platform onboarding and implementation updates

    • Demo, training, or strategy call reminders

    • Account, billing, or system notifications

    • Customer support communications

    • Important service or product updates

  • You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

• Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP.” You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed within 24 hours.

• Message Frequency & Content:

  • Message frequency varies based on your interactions with Turbo Radiology Inc.

  • Messages will be directly related to the services or software platform you have requested

  • We do not send promotional or marketing content without specific, documented consent.

• Help & Support: Reply "HELP" for assistance or contact us at +1 805-329-3365,  support@turborad.com. Customer support is available during regular business hours.

• Carrier Information:

  • Standard message and data rates may apply.

  • Carriers are not liable for delayed or undelivered messages.

  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional
    carriers.

• SMS Data Protection Statement:

  • Your SMS opt-in data and consent records are never shared with third parties.

  • We implement strict data protection measures to safeguard your SMS opt-in
    information and consent records.
     

External Links

This Site may contain links to third-party websites. If you use these links, you will leave the Site. We
have not reviewed these third-party sites and do not control and are not responsible for any of these
sites, their contents, or their privacy policies. Thus, we do not endorse or make any representations
about them, or any information, software, or other products or materials found there, or any results
that may be obtained from using them. If you decide to access any of the third-party sites listed on
our website, you do so at your own risk.

Data Security

We employ physical, technical, and administrative procedures to safeguard the personal information
we collect online. However, no website is 100% secure, and we cannot ensure or warrant the
security of any information you transmit to the Site or to us, and you transmit such information at
your own risk.
 

Data Retention

We retain personal information about you necessary to fulfill the purpose for which that information
was collected or as required or permitted by law. We do not retain personal information longer than
is necessary for us to achieve the purposes for which we collected it. When we destroy your
personal information, we do so in a way that prevents that information from being restored or
reconstructed.

International Users

The information that we collect through or in connection with the Services is transferred to and
processed in the United States for the purposes described above. Turbo Radiology may subcontract
the processing of your data to, or otherwise share your data with, affiliates or third parties in the
United States or countries other than your country of residence. The data protection laws in these
countries may be different from, and less stringent than, those in your country of residence. By using
the Site or by providing any personal or other information to us, you expressly consent to such
transfer and processing.

Children

Content on this Site is directed at individuals of ages 18 and older and is not directed at children
under the age of 13. We do not knowingly collect personally identifiable information from children
under the age of 13.

Changes to this Policy

We may make changes to the Site in the future and as a consequence will need to revise this Policy
to reflect those changes. We will post all such changes on the Site, so you should review this page
periodically. If we make a material change to the Policy, you will be provided with appropriate notice.

How to Contact Us

Should you have any questions or concerns about this Policy, you can contact us at
support@turborad.com.